Add7 Privacy Policy — Your Information Is Safe With Us

When you register on the add7 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be required for account verification. Payment method details, such as bKash or Nagad numbers, are stored for financial transactions. We automatically record device information and IP addresses to improve the user browsing experience. This information is used solely for operating the platform's services.

Collected information is primarily used for account management, transaction processing, and sending relevant promotions. We monitor user activity to prevent fraud and ensure responsible gaming. Analyzing platform performance to improve our service quality is another important use of this data. It also helps us deliver a personalized experience based on user preferences. Data may be retained to fulfill legal obligations and meet regulatory requirements.

Add7 never sells your personal information to third parties for commercial purposes. Limited information may be shared with payment processors and technology infrastructure providers, but only under strict confidentiality agreements. Information may be disclosed in response to lawful requests from law enforcement agencies or court orders. Only the minimum necessary information is shared with game providers or sports data suppliers for the purpose of operating the service. Users will be notified in advance of any changes to third-party data sharing.

Your sensitive information is transmitted via SSL encryption technology, which prevents unauthorized access. Data stored on our servers is protected with high-grade encryption algorithms. We keep our systems secure through regular security audits and vulnerability assessments. Two-factor authentication adds an extra layer of security to user accounts. If suspicious activity is detected, immediate action is taken to protect the account.

You have the right to access, correct, and delete your own information. You can update your personal information at any time by logging into your account and visiting the profile section. The option to unsubscribe from marketing communications is also available in every message. If you request deletion of your data, we will remove all information not subject to legal obligations within a reasonable timeframe. Please contact our support team for any data protection requests or complaints.

Cookies are used on the add7 website to improve your experience. Session cookies keep you logged in and remember your preferred settings. Analytics cookies help us understand which sections users visit most. You can disable cookies from your browser settings, though this may limit certain features. We do not use third-party advertising tracking cookies.

Your personal information is stored in our systems for as long as your account is active. Even after account closure, certain information may be retained for up to five years for legal and regulatory reasons. Financial transaction records are kept for the period required under applicable Bangladeshi law. Once the retention period expires, data is fully deleted or anonymized. If any changes are made to this policy, we will notify registered users in a timely manner.